Ultrasonic water sensor not online

The ultrasonic water sensors doesn't give any data, what can I do?

To find a solution to this situation, we need to make sure that the questions below are answered;

Check if the sensor is connected to a bridge on the status page in the status page in our software:

If not, check the power supply:

  • The power plug is connected
  • The power adapter is powered on (small LED)
  • The flow meter powers on (display lights up and shows information)
  • The green LED inside the pulse counter is on

In case the power connection is good: Does the flow meter show a good signal from the probes?

  1. M90 values should fall within these ranges: UP / DN: 60 - 99, Q: 60 - 99
  2. M91 values should fall within 97%-103%
  3. M08 does not display any error code