Wrong data

What do I have to do when the data is wrong?

You can check several factors when you receive the wrong data:

  • Are steps 1, 2, and 3 of the manual followed, and is the pulse sensor connected following the received connectivity advice?
  • Are the cables connected to the correct ports on the pulse sensor?
    (O/C, GND)?
  • Are the pins with the correct colors connected to the ports?
  • Is the output cable wrapped around other existing cables in the factory?
  • In the case of a pulse generator, is the manual of the generator followed?

If you checked all the questions above and the sensor still gives the wrong data, please contact support@sensorfact.nl.